Editor’s note: I had the good luck of sharing a plane ride to San Francisco with John L. Scott Broker Sam Mansour over the holidays. Our brief introduction quickly transformed into an intriguing conversation, and the more I learned about his career focus– the more I knew he was a perfect subject for an Everett Source exclusive. I’d like to thank Sam for the interview and I’m glad that we can share his story with the people of Everett. Jeff Maki, Editor in Chief
Purchasing a new home can be one of the more exciting events in a life, but it can also be layered with nerve-racking challenges including pricing strategies, negotiations, financing, location issues, neighborhood considerations, commute times to work, schools, churches, gyms and much more. Similarly, a job change can be a fortunate opportunity for career growth and happiness, but again the new job transition can also be an extremely intense and stressful experience. These are life changing events for sure.
But when a person relocates to another city for a new job, both of these major life challenges occur simultaneously and that makes for some massive challenges. The dynamics of the new job, the selling of the old house, the purchase of the new home, packing and moving, unfamiliar schools, loss of proximity to friends, different social dynamics, unfamiliar shopping resources, un-tested commuting routes, and a plethora of additional unknowns stack up into what can be nothing less than a monumental undertaking.
Without an experienced and knowledgeable broker with a solid track record in the relocation process – the average person is simply left unprotected to the wolves of chance. This is where a trained, well-connected dedicated professional can make all the difference in helping facilitate these mega-transitions in life – and that is where Sam Mansour comes in.
As a John L. Scott agent for eleven years, Sam not only survived the recent real estate crash that swept the country, but indeed he actually did very well during this precipitous downswing. In fact 2012 was one of his best years yet. Sam admits that the last 5 years were rough on a lot of agents, but he adds that the correction in the market was inevitable. Now lending practices and pricing reflects the real world, and not the artificial boom created by the lack of lending standards introduced to bolster the mortgage-backed securities.
Asked how he survived the crash Sam reflectively replied, “I’ve always taken a long-term win-win approach, and as a result I’ve built life-long relationships with a loyal clientele that stretches across the country. Also I used to work for a technology company so I use the tech world to facilitate my business. That makes a big difference. In addition, I demonstrate that I’ll be there for clients in the tough times as well as the good times. For years and years now my clients call me for advice and I happily give it. On the flip side — I so very much appreciate my clients and without them and I’d be nowhere. Again it’s putting emphasis on the whole long-term approach.”
Vetted by John L. Scott to specialize in relocations, Sam works tirelessly for those relocating in and out of our area –including new recruits and transferred employees of Microsoft and Boeing. Backed by John L. Scott’s national relocation team, Sam has confronted and dealt with nearly every conceivable challenge in the relocation process, and he says that following through with every detail is what makes the difference.
For example, let’s say that a Boeing employee gets transferred from Everett to Chicago. Sam’s responsibility doesn’t end when the transferred employee lands in Illinois. In fact, Sam remains engaged with the Chicago agent, and stays on the job until the entire process is concluded on both sides of the transaction.
Sam added, “We work hard to minimize the time gap between the closing of the sale of their old home with the closing of the purchase of their new place. There’s nothing worse than someone being caught in limbo. A move is challenging enough without having to deal with unnecessary delays. We can’t always make things perfect in that arena, but we certainly make it our overriding goal to make the process as smooth as possible. If you just want to get your commission and run, you’ll never make it in the relocation business — and actually the same goes for the real estate business in general. Long term vision is where it’s at.”
“Too many agencies out there take an out-of-sight, out-of-mind approach. Conversely, at John L. Scott our relocation protocol is to be there from the very first time we engage a business relationship until, well — forever if you want that. In fact if you go the website www.leadingre.com, you’ll see where we are rated at the very top of the relocation industry.”
Domestic moves are challenging enough, but sometimes this process involves international moves that include issues with immigration status, credit roadblocks, ownership and title issues, residency requirements, language barriers, and all the other issues involved with assimilating into a new culture and country.
As Sam stated, “We’ve successfully facilitated relocations in and out of Europe, Asia, India, and the Middle-East. Whether the client’s first language is German, Spanish, French, or even some Persian dialect – it doesn’t matter. We have a network of multi-lingual professionals that will translate even the most complicated issues into something that makes sense to the client. Luckily John L. Scott is one of the world-leaders in facilitating smooth relocations, so we have the tools, the staffing, and the built-in network to make these life altering events take place without the common snags – ensuring that everyone comes out the other end happy and ready to delve into their new lives and their new home. This has to be a full head-on team effort and that is exactly what we consistently strive to provide.”
Sam doesn’t just concentrate on relocations though. He handles the entire realm of homes in the North End (as well as the East Side), but said he has always had a special affinity for first time buyers. An initial home purchase can be very daunting for the uninitiated buyer, and Sam has the patience and diligence to make ownership of that first home attainable.
Asked about the willingness of mortgage lenders to bring forth funding for real estate he replied, “Look, the funding is there. If you’ve got a job, have decent credit, and 3.5 percent to put down – we can get you into your new home. Gone are the days when you can get a loan by simply having a pulse — but if you have the realistic potential to make the payment, then the lenders are willing to work with you and we’ll help in that process.”
Asked if he has any advice for someone considering a purchase, he quickly replied, “Yes, don’t wait around. I think this next couple of years we are going to see one of the biggest real estate booms we’ve ever had. Right now inventory is at a 15 year low, and prices are going up 7 to 9 percent annually. We forecast that trend will continue for several years into the future.”
Asked why people hesitate, he simply said, “People just have a lot of fears because we just passed through a big crash that was caused by unrealistic lending practices. But we’re through that and with a professional guiding the way — those fears can be laid to rest. If we do our job and do it right and deliver better service than expected – well, we have earned a client for life. And that’s what it’s all about for me and the firm I represent. It’s my business to make these transactions a rewarding experience for both buyer and seller. And my website is full of testimonials to show that I walk the talk.”
Well, that’s good enough for Everett Source. We think it will be for you as well.
Sam Mansour will be happy to help you with the purchase or the sale of your home. His contact information is as follows: Phone: (206) 779-7713, Cell: (206) 779-7713, and his Email: email@example.com.